![]() ![]() Note: If the computer directly enters the EZ Flash screen after restarting, you can refer to this article to learn How to update the BIOS file using EZ Flash (For desktop computers, please refer to ASUS Motherboard EZ Flash 3 introduction). Power on the computer, and the system will automatically complete the BIOS update process.Insert the USB flash drive containing the BIOS file into the computer and ensure that the power cable is connected.Press and hold the power button for 15 seconds until the power indicator goes off. Turn off the computer displaying the above screen.Learn more: How to search for and download BIOS files. If not, download the latest version of the BIOS. Note: If your computer displays a recommended BIOS version, please download that version. You can refer to this article to learn How to convert a USB flash drive to the FAT32 format and save the downloaded BIOS file to the USB flash drive. Once downloaded, place the BIOS file in the root directory of a USB flash drive formatted as FAT32. Use another computer to visit the official ASUS website and download the corresponding BIOS file for your specific model.Please follow the steps below to complete the BIOS update: Screen 2: If you encounter the following screen, it indicates a failed BIOS update. (Ensure that your computer is connected to the power source) Please wait for 60 seconds or click 'Yes' on the screen to initiate an automatic BIOS update. Screen 1: If you encounter the following screen, it indicates a failed BIOS update. Please note: During the BIOS update process, ensure that your computer is connected to a power source and avoid forcefully shutting it down to prevent any abnormal issues. Once the BIOS update is completed, you will be able to enter the Windows operating system smoothly. If you have encountered a situation where your computer is unable to enter the Windows operating system upon booting due to a failed BIOS update (such as a forced shutdown), please refer to the three different boot screens below to continue the BIOS update process. Scenario 2: Failure to Boot Due to Improper BIOS Update and Failure If you have waited for more than 3 minutes and still don't see any display, please click here to access common troubleshooting methods for boot failure." If you have performed any of the above three operations, your computer will need to undergo a complete memory training during the next boot-up.ĭuring the memory training process, your computer will not display anything, and the training duration is approximately 1-3 minutes, depending on the size of your computer's memory.ĭuring this period, please ensure that your computer is connected to the power source and refrain from forcefully shutting it down, allowing the computer to complete the memory training and wait for the display to appear. Notebook/All-In-One PC: How to Perform an Embedded Controller (EC) Reset / Hard Reset. You can refer to the following articles to learn how to clear the CMOS: Perform a CMOS reset to restore the hardware in your computer to its default state.Replacing memory modules with different capacities or brands.Disconnecting the battery interface or replacing the battery.If you have performed any of the following steps prior to encountering this issue, please refer to the instructions below: The following troubleshooting steps are only applicable if your computer doesn't display anything upon booting, but the power indicator is lit. Scenario 1: Boot Failure Due to Memory Training If you haven't encountered the aforementioned scenarios, please click here for other common troubleshooting methods for boot failure.Scenario 2: Prior to experiencing the problem, if you had updated the BIOS and encountered a failed BIOS update (such as a forced shutdown), resulting in the inability to access the Windows operating system during startup, please click here for the solution. ![]() Scenario 1: Prior to experiencing the problem, if you had disconnected the battery interface, replaced the memory, or performed an embedded controller reset (EC reset/Hard reset), please click here for the solution.If your computer encounters issues with booting or displays a black screen after booting, please refer to the following solutions based on your situation: To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about Notebook cannot power on and shows black screen: Troubleshooting - Computer Boot Failure or No Display After Boot (Black Screen) ![]()
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